FAQ

What programs does Maryland Hall sell tickets to?

The Maryland Hall box office sells tickets to all MHCA Performances, Annapolis Opera, Ballet Theatre of Maryland, Live Arts Maryland/Annapolis Chorale performances and Annapolis Symphony Orchestra.  The Annapolis Symphony Orchestra also houses their own Box Office for ASO events at the ASO offices at Maryland Hall. Please contact the ASO for tickets to any ASO event at 410-269-1132.

What payment types do you accept?

We accept Visa, MasterCard, Discover and American Express, Travelers Check, Personal Check with ID, Cash and MHCA Gift Certificates.

Where can I park?

Parking is free on the Maryland Hall campus. Maryland Hall can accommodate parking for most events. Overflow parking is located within 1 block of Maryland Hall on residential areas as well as at Bates Middle School (for evening and weekend events). We recommend arriving at least ½ hour prior to show time for parking.  Please do not park in the two small parking lots adjacent to the new town homes on Carraway Lane; the town homes enforce towing in those lots for non-resident cars.

Is your building handicap accessible?

Maryland Hall is handicap accessible. A limited number of handicap parking spaces are available behind the building in the lot closest to Spa Road.  The elevator is located inside the building at the North end of the building (North end of the building faces Carraway Lane). For handicap seating, please call the box office directly to accommodate your needs.

Do you have group rates?

Group rates are available for most events at Maryland Hall for groups of 10 or more patrons to a single performance. Please call the box office directly to inquire about group pricing for the event of your choice and to purchase group tickets.

How much is the service fee?

Maryland Hall charges a $5 service fee per ticket for mail or will call. All ticket prices include ticket fees unless otherwise noted. When ordering online, the service fee will be added to your ticket price once tickets are placed in the shopping basket. For Group and subscription orders, a $7 service fee per order is applied. NEW for the 2014/2015 season: Print At Home tickets! Select "Print Ticket at Home" before submitting your order and save $1/ticket at checkout.

Do you accept third party tickets?

Maryland Hall does not accept third party ticketing as entry to events at Maryland Hall. Only tickets purchased through the Maryland Hall box office or at Maryland hall.org are valid for entry. Please contact the box office for any questions at 410-280-5640.

Are food and beverages allowed in the theatre?

Food and beverage are typically not allowed inside the theatre.  Some exceptions are made for films or selected events. There are vending machines located on the 1st floor.  

Are there any restaurants or bars located near Maryland Hall?

There are several bars and restaurants located within 2 miles from Maryland Hall. Click here for a complete list of restaurants. Also, Maryland Hall hosts a bar in Room 211 before and during intermission for select shows.

Does Maryland Hall ever sell, give away or share patron information?

Maryland Hall protects its patron information and does not share names, addresses, emails or any other data with any individual or entity.  Patron data is used solely for marketing and fundraising purposes related to Maryland Hall programs.      

Who do I call to rent the theatre or a room at Maryland Hall?

To book the theatre or any other space at Maryland Hall, you must complete either the theatre rental request form or the room rental request form.   You will be contacted within 2 business days of your request.  

Can I exchange tickets?  Or get a refund?  

Tickets can often be exchanged but no refunds are offered for any performance.  Please contact the box office by phone at 410-280-5640.

Can I bring my camera to take pictures?

Most performances do not allow photography.  For students recitals, please check with the company or instructor.

What age do you have to be to be considered a senior? Child? 

Child ages are 10 and under. All ages must have a ticket for entry to the theatre. For patrons 65 years and older, senior prices are available for select performances. 

What happens if a performance is canceled due to inclement weather or some other circumstance?

Each presenter determines the refund policy for their individual performance.  MHCA's box office will communicate policies to customers in as timely a fashion as possible. 

How do I buy a gift certificate? 

You can purchase gift certificates here or by calling the MHCA main office at 410-263-5544, ext. 10.  Gift certificates may be used toward classes, tickets, memberships and art purchases.

How do I redeem my gift certificate? 

The recipient can redeem the gift certificate in person in the Box Office at Maryland Hall (M-F, 9 am to 5 pm) or can use it to make purchases on the Maryland Hall website. Click here for more information.

When should I arrive for the show?

We recommend you arrive at least 30 minutes before show time.  If you are picking up your tickets at will call before the show, we recommend you arrive 45 minutes before show time.

Do you have a lost and found? 

Our lost and found is located in our box/main office on the second floor.  You may call 410-263-5544, ext. 10 to find out about items in our lost and found or to report a missing item.